Modern Slavery Statement: Safeguarding Ethics at Hatch End Florist

Our Zero Tolerance Approach to Modern Slavery

At Hatch End Florist, we are committed to maintaining the highest ethical standards across all our operations. As a trusted florist serving households and businesses throughout Hatch End and surrounding communities, we take our responsibilities seriously, especially in combating modern slavery and human trafficking. We have a strict zero tolerance policy regarding any form of forced labour, servitude, human trafficking, or exploitation within our business and throughout our supply chains.

Supplier Due Diligence

Our value chain stretches from the growers and suppliers of fresh flowers and horticultural products to the local delivery teams who serve our customers. To uphold our zero tolerance stance, we undertake diligent checks when engaging new suppliers or renewing contracts. Our vetting process includes:

• Requiring written confirmation from suppliers that they comply with all relevant anti-slavery and human trafficking laws.
• Assessing potential risk factors based on country of origin, sector, and working practices.
• Reviewing labour policies and carrying out periodic assessments of supplier facilities where feasible.
• Refusing to deal with any business, supplier, or individual that is found to condone or overlook modern slavery practices.

We believe these thorough measures help ensure our products are ethically sourced and our services are delivered in line with our values.

Training and Awareness for All Staff

Every team member at Hatch End Florist is trained to recognize the indicators of modern slavery and human trafficking. Our induction process emphasizes our zero tolerance policy, and we periodically reinforce this knowledge through refresher briefings. Staff receive guidance on:

• Spotting warning signs in our operations or among our suppliers.
• The procedures to follow if they suspect any breaches of our policy.
• The importance of acting quickly and responsibly in the face of any concerns.

We foster a culture of openness, empowering colleagues to raise issues without fear of retaliation.

Reporting Channels and Support

We encourage anyone connected to Hatch End Florist—be it employees, suppliers, or customers—to voice any suspicions or evidence of modern slavery. Concerns can be raised internally using our confidential channels. All reports are promptly investigated, and we are committed to taking decisive action where necessary, which may include suspending relationships, reporting to authorities, or providing support to those affected.

Continuous Improvement and Annual Review

Our Modern Slavery Statement is subject to an annual review, led by senior management, to ensure ongoing relevance and effectiveness. We regularly assess our procedures, draw on best practice, and adapt our approach as new risks or insights arise. Feedback from staff, suppliers, and customers helps shape these improvements, strengthening our ability to prevent modern slavery in all its forms.

Reflecting Our Responsibility in the Community

We understand that our role as a local business brings with it the duty to act ethically and transparently. By maintaining robust safeguards against modern slavery, Hatch End Florist honours its responsibility to the local households and businesses we serve. We remain uncompromising in our efforts to promote ethical conduct, ensuring that every bouquet and arrangement is delivered with integrity and respect for human rights.